I would say a large number of customers converted as user of financial services or commerce makes all the revenue and we believe more and more customers will mature towards this. We don't have to spend CAC(customer acquisition cost) to buy everything- if a customer comes for payment, he or she can become eligible for credit, they may book a bus ticket. Every line item of that is a large business by itself. Payments, commerce, financial services - that is our stack. And then we offer financial services with our partners. It is our core moat where we acquire consumers and merchants. Vijay: The primary story of Paytm is payments. Vijay, one thing that we see is that Paytm is so diverse and vast today- where will its biggest sources of revenue come from? If you have to simplify and break down your business and revenue model to a retail investor- what would you say to them? We will continue to invest and acquire customers.Īt Rs 18,300 crore, India Inc’s Biggest IPO By Paytm May Launch Between November 8 to 10 Our obligation and success will be benchmarked by how many people we bring on financial services, to how many people we bring to the mainstream of the economy. Not all 500 million will be revenue or profit-worthy. We believe that consumers, merchants, and customers on our platform have the opportunity to generate revenues and profits for the platform. The user base will be headed towards that as a milestone. Vijay: Our ambition is half a billion Indians- that is our holy grail. Will you now use the IPO proceeds for more customer acquisition or to monetize this user base- by cross-selling credit, insurance, wealth advisory, etc? You already have one of the highest user numbers in India- 337 million users and over 21 million merchants. But the company, maturity, and scale have been tremendously good. We took a decision to list in India, and if in India, how about doing it now? Surprisingly, our IPO process started in the month of April, we had much less time to prepare. It is better for us to become an India-listed entity and India story instead of waiting for a foreign listing. The pandemic accelerated every journey- swing from consumer to merchant mindset to readiness for an IPO. Vijay: There is a tremendous amount of work that goes into running a company and this kind of milestone where we can take this to mass investors, where we can go for an IPO is incredible. Unlocking opportunities in Metal and Mining.Commodity Ki Paathshala Pharma Industry Conclave.India Inc On The Move Sustainability 100+.Interview Series Business In The Week Ahead.
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